Welcome to our Help Center 👋

Installing the canuwork app

Compatibility issues

Why is my older Apple iOS device not compatible with the canuwork app.

AM
Written by Adam Murdoch
Updated 4 weeks ago

Inviting Staff

Find new staff nearby with Public Profiles

Employers who are looking to find new staff to add to their canuwork profile can connect users who have Public Profiles enabled

AM
Written by Adam Murdoch
Updated 4 weeks ago

Public Profiles FAQ

Learn about how we're using Public Profiles to help organisations fill more shifts, and enable relief staff to secure more work

AM
Written by Adam Murdoch
Updated 4 weeks ago

Invite to join team not received

I have sent an invite to a new employee but when they login the invite is not showing and they cannot join the team?

AM
Written by Adam Murdoch
Updated 4 weeks ago

Notifications

Notifications aren't working

If you are not receiving notifications and cannot turn them on within the App Settings, try these steps.

AM
Written by Adam Murdoch
Updated 4 weeks ago

Confirm notifications are on - Android

You will want to ensure notifications are turned on to ensure you receive requests to work from your Employer.

AM
Written by Adam Murdoch
Updated 4 weeks ago

Confirm notifications are on - iPhone

You will want to ensure notifications are turned on to ensure you receive requests to work from your Employer.

AM
Written by Adam Murdoch
Updated 4 weeks ago

Employee Questions

How can I confirm I am booked after accepting a work request.

Do I need to confirm that I am booked in to work?

AM
Written by Adam Murdoch
Updated 4 weeks ago

Can any Employer view my availability?

Is my availability visible to anyone other than my Employer

AM
Written by Adam Murdoch
Updated 4 weeks ago

Employer Questions

How many work requests can I send?

Number of work requests varies depending on subscription

AM
Written by Adam Murdoch
Updated 4 weeks ago

Can other Employers (teams) view my casual staff (employees)?

Could another Employer view and book my casual staff?

AM
Written by Adam Murdoch
Updated 4 weeks ago

Delete a Pending invite (Employers)

How to delete a pending invite from the Pending list

AM
Written by Adam Murdoch
Updated 4 weeks ago